Why Is Your Starbucks Partner Hours App Not Working? 

Starbucks is one of the most popular coffeehouse chains in the world, with over 30,000 locations worldwide. As an employee of Starbucks, you have access to the Partner Hours app, which allows you to track your schedule and manage your time off. 

However, you may encounter problems with the app not working properly, which can be frustrating. 

In this blog post, we will guide you on why your Starbucks Partner Hours app may not be working and what you can do to fix it.

What is the Starbucks Partner Hours App?

The Starbucks Partner Hours App, also known as SBUX Partner Hours, is a mobile application developed for the employees of Starbucks Coffee Company. This app allows employees to view their work schedules, manage their shifts, and check their time cards.

Employees can use this app to view upcoming shifts and request time off. It also provides information about extra working hours to its employees. The app can be downloaded from Google Play or the App Store.

If you’re a Starbucks partner and recently got a new phone, you might face issues transferring this app. In such a scenario, you can download it again from the App Store or Google Play.

Please note that you would need to create an account if you don’t already have one. Remember to memorize your login information for easy access.

Here is How to Fix if the Starbucks Partner Hours App Not Working

Why Is Your Starbucks Partner Hours App Not Working?

1. Update the App

One of the most common reasons the Starbucks Partner Hours app may not be working is that you have an outdated version. Ensure that you check the App Store or Google Play Store if a new version is available. If yes, then update the app and try again.

2. Check Your Network Connection

Sometimes, the issue may not be with the app but with the network connection. Check if you have a fast and reliable internet connection. If not, try switching your device to a Wi-Fi network or mobile data. Restart your device after switching to the new connection, and launch the app.

3. Enable App Permissions

Your Partner Hours app needs permission to access your device’s location and notifications and to allow it to access the camera if needed. Ensure you enable all the necessary permissions for the app to work correctly.

4. Log Out and Log In

If the app is still not working after trying all the above steps, try logging out of the app and logging in again. This might help refresh the app’s settings and resolve any temporary glitches.

5. Export to Google Calendar

If you’re still struggling with the app, you can export your shifts and schedule to Google Calendar as a temporary solution while working on a permanent solution with the Starbucks Partner Hours support team. This will help you avoid scheduling mistakes and keep track of everything easily.

Troubleshooting the Starbucks Partner Hours App on Android and iPhone

Starbucks is one of the most loved coffee shops across the world. The company also takes pride in treating its employees, whom they refer to as ‘partners.’ 

One of the benefits offered to Starbucks partners is an app that allows them to check their schedules, hours worked, and available time off. However, there have been concerns from partners facing difficulties accessing the Starbucks Partner Hours App on Android and iPhone. 

In this blog, we will discuss why some partners cannot access the app and guide you on ways to resolve these issues.

Server Issues

The most common problem partners have faced with the Starbucks Partner Hours App on Android and iPhone is server issues. The app requires a network connection to connect to the Starbucks servers to access schedule and hour data. 

If the server is down, the app will not work, and partners cannot access their data. In such cases, partners must wait until the server is restored within a few hours.

Outdated App Version

If the Starbucks Partner Hours App on Android and iPhone is outdated, partners might have trouble logging in, and the app may stop working. 

Starbucks periodically releases updates to the app to ensure that it runs smoothly, provides accurate information, and enhances it with new features. Partners must download the latest app version when available to avoid compatibility issues.

Incorrect Login Credentials

Another reason the Starbucks Partner Hours App might not work on Android and iPhone is incorrect login credentials. 

Partners need to enter their username and password to log in to the app, and sometimes, they may forget their password or enter it incorrectly. Double-checking login credentials before signing in to the app is crucial to avoid this issue.

Device Compatibility Issues

Starbucks Partner Hours App is compatible with almost all major devices. However, certain operating systems might not support the app, leading to compatibility issues. The best solution is to check the app’s compatibility before downloading it from the app store.

Frequently Asked Questions 

How can I reset my login password for the Starbucks Partner Hours App?

On the login page, click the “forgot password” option, enter your username or email address associated with the app, and follow the prompts to reset your password.

Why is the app showing inaccurate hours or schedules?

If the app is showing inconsistencies, the best thing is to cross-check the information with your immediate supervisor or the store manager. Inaccurate information could be due to syncing issues, human error while scheduling shifts, or employee errors.

Can I access the Starbucks Partner Hours App from any location?

Yes, the Starbucks Partner Hours App can be accessed from any location, as long as the device has an internet connection and the latest version of the app.


As a Starbucks employee, you rely on the Partner Hours app to manage your time at work. It can be frustrating when the app fails, but you can try the above steps to remedy the issue. 

If none of these solutions work, contact the Starbucks Partner Hours support team, and they will walk you through the resolution process. We hope this guide has helped you to fix any issues with the Starbucks Partner Hours app.

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